Ryman Healthcare
Ryman Health care has earned numerous accolades, including multiple awards at the AgedAdvisor People's Choice Awards. These recognitions are particularly meaningful because they are driven by real feedback from residents, families, and staff. They underscore Ryman's focus on fostering vibrant communities and delivering unparalleled care.
The Value of Reviews
These awards are more than just accolades; they represent the voices of real people who have experienced Ryman's exceptional care and facilities firsthand. Platforms like AgedAdvisor play a crucial role in capturing these insights, offering transparency and empowering prospective residents and their families to make informed decisions.
By reviewing Ryman villages, you not only provide guidance for others but also help create a culture of continuous improvement. Your feedback-whether you're a resident, a family member, or a visitor-matters in shaping the future of aged care.
Why Consider Ryman Health Care?
Ryman Healthcare's consistent recognition across its villages demonstrates its unwavering commitment to quality, community, and care. Exploring reviews of Ryman's villages offers invaluable perspectives, helping families understand what makes these communities exceptional. For those seeking peace of mind when choosing retirement living, Ryman's proven track record and the experiences shared by others make them a standout choice.
Whether you're considering a move, visiting a loved one, or reflecting on your experience, sharing your review on AgedAdvisor helps others make confident, informed decisions. Together, we can celebrate excellence in aged care and retirement living.
Village and Facility Finalists including previous years for Ryman Healthcare
Anthony Wilding [Aged Care] Retirement Village
Finalist - 2025 Best Aged Care (Med/Large) Facility - SI
Anthony Wilding Retirement Village
Finalist - 2024,23,21,17 - Best (Medium/Large) Retirement/Lifestyle Village - SI
Bert Sutcliffe Retirement Village
Finalist - 2023,20 Best (Medium/Large) Retirement/Lifestyle Village - NI
Bob Owens Retirement Village
Finalist - 2018 Best Retirement/ Lifestyle Village - NI
Bruce Mclaren [Aged Care] Retirement Village
Finalist - 2025 Best Aged Care (Med/Large) Facility - NI
Charles Fleming Retirement Village
Finalist - 2024 Best (Medium/Large) Retirement/ Lifestyle Village - NI
Charles Upham [Aged Care] Retirement Village
Finalist - 2025 Best Aged Care (Med/Large) Facility - SI
Charles Upham Retirement Village
Finalist - 2023, 22,18,17 Best (Medium/Large) Retirement/Lifestyle Village - SI
Diana Isaac [Aged Care] Retirement Village
Finalist - 2025,15,16 Best Aged Care (Med/Large) Facility - SI
Diana Isaac Retirement Village
Finalist - 2025,24,20,19,17 Winner - 23,22,21,18,16,15 Best Large Retirement/ Lifestyle Village - SI
Ernest Rutherford [Aged Care] Retirement Village
Winner - 2025 Finalist - 2017 Best Aged Care (Med/Large) Facility - SI
Ernest Rutherford Retirement Village
Finalist - 2024,22,20 Best (Medium/Large) Retirement/ Lifestyle Village - SI
Keith Park Retirement Village
Finalist - 2025 Best (Medium/Large) Retirement/Lifestyle Village - NI
Kiri Te Kanawa Retirement Village
Finalist - 2024,20,19,18 Best (Medium/Large) Retirement/ Lifestyle Village - NI
Linda Jones Retirement Village
Finalist - 2021,20 Best (Large) Retirement/ Lifestyle Village - NI
Logan Campbell [Aged Care] Retirement Village
Finalist - 2025 Best Aged Care (Med/Large) Facility - NI
Malvina Major [Aged Care] Retirement Village
Finalist - 2025 Best Aged Care (Med/Large) Facility - NI
Margaret Stoddart Retirement Village
Finalist - 2021 Best (Small) Retirement/ Lifestyle Village - SI
Ngaio Marsh [Aged Care] Retirement Village
Finalist - 2025,23 Best Aged Care (Medium/Large) Facility - SI
Ngaio Marsh Retirement Village
Finalist - 2017,16,15 Best Retirement/ Lifestyle Village - SI
Princess Alexandra [Aged Care] Retirement Village
Finalist - 2025 Best Aged Care (Med/Large) Facility - NI
Rowena Jackson [Aged Care] Retirement Village
Finalist - 2025 Best Aged Care (Med/Large) Facility - SI
Ryman Northwood Retirement Village
Finalist - 2025 Best (Medium/Large) Retirement/Lifestyle Village - SI
Shona Mcfarlane Retirement Village
Finalist - 2019 Best (Large) Retirement/ Lifestyle Village - NI
Winner – National Group Excellence Award 2025
Presented to Neville Parkinson – General Manager Operations by Tania Ryan, Seniors NZ
Winner – National Group Excellence Award 2024
This marks the fifth win for Ryman Healthcare, underscoring its exceptional standards in aged care and retirement living throughout New Zealand, while highlighting the consistent dedication of Ryman’s team across its 40 villages.
Executive Chair Dean Hamilton expressed immense pride in the high ratings from residents and families, stating, “The effort our team puts into creating vibrant communities is truly appreciated, and it’s heartening to see this dedication reflected in the reviews." From village managers to caregivers, every team member at Ryman plays a vital role in fostering welcoming, supportive communities that prioritise residents’ quality of life. Ryman’s ongoing commitment to quality and excellence sets a high benchmark in aged care and retirement living, demonstrating the impact of compassionate, resident-focused service.
Presented to Dean Hamilton – Chair, Independent Director by Tania Ryan, (AgedAdvisor) Seniors NZ
Finalist – National Group Excellence Award 2023
Ryman has consistently been recognised in our People’s Choice Awards. The Ryman Healthcare model began over 35 years ago with the adage that it’s got to be “good enough for mum or dad”, and with five of its facilities taking out awards for this year, it’s clear they have achieved that goal. Kim Dawson – Village Manager from Ryman’s Keith Park Retirement Village commented “It’s this kind of acknowledgment that allows us to reflect and to know that everyone’s efforts have contributed to the result, the recognition makes it all worthwhile.”
Presented to Cheyne Chalmers - Chief Operations Officer by Tania Ryan, (AgedAdvisor) Seniors NZ
WINNER - BEST MULTI-FACILITY / GROUP PROVIDER (NATIONWIDE) 2022
The Ryman Healthcare model started over 35 years ago with the adage that it’s got to be “good enough for mum or dad”, a philosophy that they have continued to uphold while pioneering much of the change within the village and aged care space. With two of their villages taking out two of the four Best Villages awards, plus two Finalist awards, Ryman continues to prove a popular People’s Choice.
Full continuum of care, with rest home, hospital and special care facilities are standard with most of the Rymans offering, and their villages normally include an all-weather bowling green, café, heated indoor pool, hairdresser, beauty therapist and library. Cheyne Chalmers, Ryman Healthcare CEO NZ said:
“We were delighted to take out these awards because they are recognition from the people who know us best and have taken the time to review us. The recognition is a tribute to a team who work so hard each day to provide the best possible experience for our residents and their families. Thank you New Zealand!’
With another 15 villages either planned or under construction in New Zealand and Australia, and a further 12 as ‘green fields or brown fields’ (landbanked), Ryman Healthcare are wanting to meet future demand for their services that residents continue to speak highly about.
WINNER - BEST MULTI-FACILITY / GROUP PROVIDER (NATIONWIDE) 2020
Spanning from Whangarei to Invercargill, Ryman Healthcare aims to emulate a family-oriented approach at their 36 retirement villages.
Co-founder Kevin Hickman says the priority has always been providing care “good enough for mum or dad.” And this vision translates into how the team intentionally invest in both their staff and residents. Ryman Healthcare believes happy staff make for happy residents. Consequently, they claim their focused training phase for new employees is imperative to the wellbeing of the entire village – imparting shared values, providing staff with the right tools and consistently looking for ways to help them develop.
Villager manager Merrin Jack also attests their loyal team of fans can be attributed to the kind, empathetic and professional care from staff. With an overall rating of 92% across more than 600 reviews, Ryman are confident they are meeting a standard of excellence. In one review, a resident says the management is intentional and thorough, identifying “excellent care, thoughtfulness and response to any suggestions made.” However, it’s not just the staff but the facilities that appear to be popular with residents.
The facilities offered in Ryman villages include independent apartments and townhouses, serviced apartments, and rest home, hospital and dementia level care. Although each village varies in size and facilities, each is purpose-built, surrounded by gardens and amenities. Ranging from swimming pools to movie theatres to cafes, Ryman Healthcare hopes they can provide opportunities for all residents to get involved in something they enjoy.
Although the COVID-19 outbreak has had a huge impact nationally, Ryman believes it has highlighted their excellence in service. During the outbreak, staff were purposeful about creating safe havens for their residents. Delivered groceries, complimentary morning and afternoon teas, happy hours in bags and regular flu jabs were organised to give residents comfort during a difficult season.
Ryman Healthcare Chief Executive Gordon MacLeod and Chief Operations Officer Cheyne Chalmers with Ryman’s three awards.